Effective Date: 01-01-2026
Terms & Conditions
Welcome to Santino Shop, a company under SANTINO TECHNOLOGIES. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Terms
By using this website, you confirm that you are at least 18 years old or accessing the website under parental or legal guardian supervision.
We reserve the right to update, modify, or change these Terms at any time without prior notice.
Continued use of our website constitutes your acceptance of any revised Terms.
2. Product Information
We aim to provide accurate images, descriptions, and pricing. However, slight variations in color, design, or specifications may occur.
All prices are subject to change without prior notice.
Orders may be canceled due to pricing errors, stock unavailability, or technical issues.
3. Orders & Payments
All orders are subject to acceptance and availability.
Payments must be made through secure third-party payment gateways available on our website.
Santino Shop reserves the right to cancel any fraudulent, suspicious, or unauthorized transactions.
In case of order cancellation after payment, refunds will be processed as per our Refund Policy.
4. Shipping & Delivery
We strive to deliver orders within the estimated timeframe; however, delivery timelines are not guaranteed.
Shipping charges, if applicable, will be displayed during checkout.
Customers must provide accurate and complete shipping details. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
5. Return & Refund Policy
Please refer to our separate Return & Refund Policy for complete details.
Returns are accepted only if they meet the eligibility criteria mentioned in the policy.
Refunds will be processed in accordance with our stated timelines and procedures.
6. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, designs, and trademarks, is the property of SANTINO TECHNOLOGIES.
Unauthorized reproduction, distribution, modification, or commercial use is strictly prohibited and may result in legal action.
7. Limitation of Liability
Santino Shop shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services.
We do not guarantee uninterrupted, timely, secure, or error-free website access.
Our maximum liability, if any, shall not exceed the amount paid by you for the specific product giving rise to the claim.
8. Force Majeure
Santino Shop and SANTINO TECHNOLOGIES shall not be held liable for any delay or failure in performance resulting from events beyond reasonable control, including but not limited to:
Natural disasters (floods, earthquakes, storms)
Fire, accidents, pandemics
Government restrictions or regulatory changes
War, strikes, civil unrest
Power failures, technical disruptions, or supply chain interruptions
During such events, obligations shall be suspended for the duration of the Force Majeure circumstance.
9. Termination
We reserve the right to suspend or terminate your access to our website without prior notice if:
You violate these Terms & Conditions
You engage in fraudulent, unlawful, or harmful activity
Required by law or regulatory authority
Upon termination, your right to use the website will cease immediately. Any obligations incurred prior to termination shall survive.
10. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes, claims, or legal proceedings arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.
11. Contact Us
If you have any questions, please reach out to us:
SANTINO TECHNOLOGIES PRIVATE LIMITED
Phone:+917208108487
Address: 220, 1st Flr, Citi Mall, New Link Rd, Andheri (W), Mumbai, MH 400053, India
Email: info@santino.in
Note: Santino Shop is a company under SANTINO TECHNOLOGIES.
