Shipping Policy
Welcome to Santino Shop, a company under SANTINO TECHNOLOGIES. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.
1. Order Processing
All orders are processed after successful payment confirmation.
Order processing typically takes 1–3 business days, unless otherwise mentioned on the product page.
Orders are not processed or dispatched on Sundays or public holidays.
2. Shipping Locations
We currently ship within India only.
Delivery availability depends on courier partner serviceability for the provided pin code.
3. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during checkout before order confirmation.
Any free shipping offers or promotional shipping benefits will be mentioned on the website.
4. Estimated Delivery Time
Estimated delivery time is 3–8 business days after dispatch, depending on location and courier service.
Delivery timelines are approximate and may vary due to courier delays, weather conditions, strikes, or other unforeseen circumstances.
5. Shipment Confirmation & Tracking
Once your order is shipped, you will receive a shipment confirmation via email or SMS along with tracking details.
Customers can track their shipment using the provided tracking link until delivery.
6. Delays, Lost, or Damaged Shipments
Santino Shop and SANTINO TECHNOLOGIES are not responsible for delays caused by courier partners or factors beyond our control.
If your order arrives damaged or appears lost in transit, please contact us immediately for assistance as per our policies.
7. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping details.
We are not liable for delivery failures due to incorrect or incomplete address information.
Additional shipping charges may apply for re-dispatch in case of failed deliveries.
8. Delivery Confirmation
Delivery is considered complete once the order is delivered to the address provided at checkout.
Any delivery-related concerns must be reported within 48 hours of receiving the order.
9. Changes to Shipping Policy
Santino Shop reserves the right to modify or update this Shipping Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.
10. Contact Information
For any shipping-related queries, please contact us:
Santino Shop
(Company under SANTINO TECHNOLOGIES)
Phone:+917208108487
Address: 220, 1st Flr, Citi Mall, New Link Rd, Andheri (W), Mumbai, MH 400053, India
Email: info@santino.in
